Learn how to improve your communication skills, both written and verbal
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These days, e-mail is often the primary means of communication with your co-workers or clients. But the very qualities that make it easy and effective can also become landmines, if used incorrectly. And if your message will require too many back-and-forth details, just pick up the phone instead.
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People often arrive at networking events late because the thought of talking to strangers makes them uncomfortable, but it doesn't need to be that way. Instead, focus on the concept of "six degrees of separation" and think to yourself, "I wonder what fascinating person I might meet at this event today?"
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Body language can say a lot about you. It's a strong form of non-verbal communication, and includes the way you walk, gesture, make eye contact, and position your body. It provides insight into your feelings, attitudes and respect for others. So here are some body language basics that you can use to be better prepared for your next interaction with co-workers or clients. By understanding proper body language, you'll not only be able to control the impression you're making, but also better able to interpret the signals others are sending to you.
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Quiz
Lately I've noticed what poor communication skills many otherwise professional people have. A person can run a multi-million dollar company, yet not write complete sentences! Sometimes, they have an assistant to "clean up" their communications, and other times they hire a professional copywriter.
While the skill of writing may not be shared by everyone, anyone can work on basic language skills such as spelling and grammar. This includes all forms of communication, such as writing, e-mail and speech.
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